Feature
Instagram & Facebook DM automation
Auto-reply funnels inside the 24-hour window.
Instagram and Facebook DMs arrive via webhook and auto-reply in your brand voice inside Meta's 24-hour messaging window. A channel-health cron catches revoked tokens before sends start failing.
Social DMs move fast, and Meta only lets you message someone for 24 hours after they reach out. Miss that window and the conversation is gone. My Haze Pro reacts in real time so you capture the lead while the door is open.
DMs arrive instantly via webhook and an auto-reply runs in your brand voice, handing off to a human when intent warrants. A channel-health cron quietly watches your page tokens and surfaces a reconnect prompt the moment one goes invalid — so you find out before your sends silently start failing.
Highlights
Real-time webhooks
DMs land instantly and funnels respond inside Meta's 24h window.
On-brand auto-replies
Replies run in your voice and hand off to a human when intent warrants.
Token-health monitoring
A reconnect prompt appears the moment a page token goes invalid.
How it works
Connect your pages
Link your Instagram and Facebook pages once.
DMs trigger funnels
Incoming messages arrive via webhook and auto-reply inside Meta's 24h window.
Hand off to a human
When intent warrants, the conversation routes to your unified inbox for a person.
What's included
- Real-time Instagram & Facebook DM webhooks
- Brand-voice auto-replies inside the 24h window
- Human handoff on high intent
- Channel-health token monitoring
- Reconnect prompt on token expiry
Questions
What's the 24-hour window?+
Meta only permits messaging a user for 24 hours after they contact you. We reply in real time so you don't miss it.
Does a bot handle everything?+
Auto-replies handle first contact in your voice, then hand off to a human in the unified inbox when intent is high.
What if my page token expires?+
A channel-health cron catches it and surfaces a reconnect prompt before your sends start failing.
Try Instagram & Facebook DM automation free for 14 days.
No credit card required.